FREQUENTLY ASKED QUESTIONS
We know you have questions, so we’ve come up with a list of FAQs. We hope you find it useful!
What is PentaCon?
PentaCon is an entirely fan-run convention for Pentatonix’s fans, also affectionately known as Pentaholics, to come together to have fun and celebrate the spirit of PTX and their music.
When and where is PentaCon 2018 going to be held?
PentaCon 2018 will return to the MCM Elegante Hotel & Suites in Dallas, Texas for a three day event starting on Friday, July 27 and ending Sunday, July 29.
Why is PentaCon 2018 being held in Dallas, Texas? Will there be another PentaCon in the future?
Dallas, Texas was chosen for the very first PentaCon for various economical and operational reasons, as well as from feedback we received from the community. We had a great experience in Dallas, and we have chosen to return there for the same reasons. Right now our focus is on PentaCon 2018, but there is always the possibility of having PentaCon again in other locations in the future.
Will Pentatonix be attending PentaCon 2018?
PentaCon is not affiliated with Pentatonix in any way. The purpose of this event is for Pentaholics to gather together and have fun, for friends who have bonded over PTX’s music over the years to finally meet up, as well as for us to make new friends. We are planning the event with Pentaholics in mind, not PTX. We DO NOT expect PTX to appear at PentaCon 2018.
How much does it cost to attend PentaCon 2018?
The early bird price for tickets is USD $125 (excluding taxes) per person for the entire event, which includes lunch on aLLC three days. Buy your tickets ASAP before the price increases! Limited hotel rooms are now available at a discounted rate of USD $105 (excluding taxes) each night, which includes breakfast. Please call the MCM Elegante Hotel at 1 (214) 351-4477 and tell them you are booking a room for PentaCon to claim one of the specially reserved rooms at the discounted rate.
How many tickets are being sold for PentaCon 2018?
Tickets are limited so be sure you get them now! Check our website to see if tickets are still available.
What if I can’t attend PentaCon 2018 after purchasing a ticket and booking a room?
Tickets are strictly non-refundable and non-transferable. However, there are no cancellation fees for the hotel room reservations as long as they are cancelled more than 72 hours before your reservation begins.
Is there an age limit for PentaCon 2018?
Everyone age 5 and above must have a ticket to attend the event, and children must be accompanied and supervised by an adult at all times. Some events are seated and children who need seats will need a ticket for the event. Please note that some activities at the event may not be suitable for children. The organizers cannot be held responsible for any possible incidents, risks and/or injuries that may occur.
Also, everyone under the age of 18 will need a parent/guardian/adult to attend PentaCon with them, however if you are 16 or 17, your parent/guardian/adult can fill out a waiver so they don’t have to attend. But you will be held responsible for yourself in case of any incidents, risks and/or injuries. The waiver will be available for download closer to the event’s date.
Must I stay at the hotel venue to attend PentaCon 2018?
No. A ticket guarantees your admittance to the event. You may choose to arrange your own accommodations.
What do I need to bring on the day of the event for admittance?
Please bring along the print-out of the email confirmation of your ticket and a photo ID for identification.
Will food be provided at PentaCon 2018?
The hotel provides free full American breakfast buffet daily when you book a room with them. A ticket includes lunch on the days of the event. There are free water stations provided throughout the event.
What other hotel facilities are provided for Pentacon 2018?
The hotel provides free shuttle service to and from Dallas Love Field and DFW International Airport, free high-speed Wi-Fi, free self-parking and is conveniently located near restaurants and other entertainment venues. You may check out the hotel website mcmelegantedallas.com for more information.
What can I expect at PentaCon 2018?
Fun, fun and more FUN! There are lots of PTX-related activities and programs planned out specially for us Pentaholics. All attendees will also get a limited edition swag bag with special PentaCon souvenirs. Get ready for a crazy weekend with all your friends!
I would really like to help out at PentaCon 2018. How may I do so? And may I volunteer in place of buying a ticket?
We definitely need your help in making this event a success! If you’re interesting in volunteering, please email email@example.com or send us a DM on Twitter and we will contact you to discuss volunteering options. However, please note that volunteers must still purchase a ticket.
Why are you asking for donations and fundraising?
Pentaholic Events, LLC is the organization that created PentaCon, and is completely run by Pentaholics, for Pentaholics. All earnings from ticket sales, donations and fundraising go purely into booking the venue, organizing the event and activities and other costs incurred by the event. All of our staff are volunteers and we are not making a profit from any sales.
What are you doing for fundraising? How may I help?
If you haven’t, check out our Merch Store now! We released some beautifully designed t-shirts, from fellow Pentaholics in the community. We’ve added many exclusive designs and items, so be sure to visit our Merch Store and help us by buying more! We are also actively looking for sponsorship deals with various sponsors. And of course, donations are still being accepted with much appreciation. Kindly donate via Paypal to firstname.lastname@example.org.
I still have unanswered questions. I have some great ideas too. What should I do?
If you can’t find the answers to your queries here, or have any suggestions for the event, feel free to email us at email@example.com and we will try to get back to you as soon as we can.
We hope to see you at PentaCon 2018!!!